So, what how do you still help your customer get her jewelry fixed?
Refer her to a jeweler you know locally. Really, just about any decent jewelry shop these days will be able to do a simple soldering repair. However, I happen to know a guy locally that I use to fix stuff like this for myself. I even used to work with him selling jewelry one holiday season, so I know I can trust him. I explain this to the customer and send her to him.
On a similar note, what if it’s a stringing issue?
Okay, yes, I can string and I’ve done this for people very often, but again, if you don’t have the time, refer them to either a jewelry making friend or a shop you know. They will often have someone either on staff to do it or will send it out to a stringer who works on a freelance basis for them.
