Now, for the jewelry artisan, jewelry repairs may not be as important as they are for a jewelry shop, but they are still part of the business. Like it or not, your customers will break their jewelry, no matter how well-made the jewelry piece is. This kind of thing just happens. Some of it may be due to the fault of the customer; some may be due to just freak accidents; and some may be due to an error on the part of the jewelry maker.
Another issue that comes in to play at times is repairing jewelry made by other people. If you become well-known for your quality, then good customers will think of you first when any piece of jewelry breaks.
So, how do you handle repairs? Should you handle repair?
Read on for some tips I’ve learned over the years when dealing with jewelry repairs. I don’t claim to have all the answers, but through trial and error, I’ve come up with a few methods that you may find helpful.
